FAQ
1. What is Glorri?
Glorri is a luxury streetwear brand that combines the urban style of Toronto and New York with high-fashion elements. Our collections are crafted with the finest materials and designed to elevate streetwear into a realm of sophistication and elegance.
2. Where are your products made?
Our products are crafted with the utmost care and precision using premium materials sourced globally. Each piece is meticulously designed and produced in facilities renowned for their craftsmanship and attention to detail.
3. How do I determine my size?
We provide a detailed size guide on our website to help you find the perfect fit. If you’re between sizes or need further assistance, feel free to contact our customer service team for personalized recommendations.
4. What materials do you use?
At Glorri, we use only the highest quality fabrics and materials, including premium cottons, silks, and technical textiles. Our commitment to quality ensures that each garment not only looks luxurious but also feels exceptional.
5. How can I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment. You can also check the status of your order by logging into your account on our website.
6. What is your return and exchange policy?
We offer a 7 day return and exchange policy. Items must be returned in their original condition with all tags attached. For detailed instructions and to initiate a return, please visit our Returns & Exchanges page or contact our customer service team.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. Shipping costs and delivery times vary depending on your location. For more information on international shipping options, please refer to our Shipping Information page.
8. Can I modify or cancel my order after placing it?
Orders can be modified or canceled within 24 hours of placement. Please contact our customer service team as soon as possible if you need to make any changes to your order.
9. Do you have a physical store?
Currently, Glorri operates exclusively online. However, we are always exploring opportunities to expand our presence. Stay tuned for updates on potential store locations and pop-up events.
10. How can I contact customer service?
For any questions or assistance, you can reach our customer service team via email at Glorridesigns.co@gmail.com or through our Contact Us page. We are here to help and ensure you have the best experience with Glorri.
11. How can I stay updated on new collections and promotions?
To stay updated on our latest collections, exclusive releases, and promotions, subscribe to our newsletter and follow us on social media. We regularly share updates and special offers with our community.
12. Do you offer gift cards?
Yes, we offer gift cards that can be used to purchase any items from our online store. Gift cards are available in various denominations and can be purchased through our website.
13. Are your products sustainable?
At Glorri, we are committed to sustainability and are continuously working to improve our practices. We strive to use eco-friendly materials and processes to minimize our environmental impact. For more information on our sustainability efforts, please visit our About Us page.
If you have any other questions or need further assistance, please don’t hesitate to reach out to us. We’re here to help!
